Hairology, Hair Loss Treatment, Specialists, Dry Scalp Treatment Specialists, call 0800 270 7683 or email: hair@hairology.co.uk
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Customer Feedback Survey

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Our clients were asked the following questions and here are some results of our recent Customer Feedback Survey October 2014.

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Both
40%
Other
6%

 

 

Your Customer Experience
Please complete all sections.*

Please rate us on the following?

70%
20%
5%

75%
20%


80%
20%


67%
27%
6%

60%
27%
13%

 

 

Our Website
Please complete all sections.*

Please rate us on the following?

18%
55%
27%

80%

Laura from Bucks says: 'Product ingredients'

Sharon from Norfolk says: 'More informative with regards to dry hair. Plus more information regarding the fact the products are suitable for children.'



Our Treatments & Products
Please complete all sections.*

Please rate us on the following?

88%
12%


75%
19%
6%

88%
6%


19%
25%
38%
18%

32%
50%
12%
6%

50%
44%
6%

31%
31%
12%

Which products do you use, please rate them (5 star is highest, 1 star is lowest)?
63%
37%


63%
37%


100%



100%



57%
31%
12%

82%
12%

6%

82%
12%
6%


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Any Further Comments (please add)

Mary from Bucks says: 'My hair loss stopped almost immediately I started using the products and new hair grew in on top of my head. Hairology said it would take 6 - 8 months for my hair to improve and that was absolutely true.'

Sharon from Norfolk says: 'Outstanding customer service and truly excellent products! I think you should promote the fact that these are child friendly products. The packaging looks very adult and could therefore be misleading.
You have transformed my daughters hair of which I am truly grateful. :)'


Judith from Surrey says: 'I first received treatment in 1997. The service has always been exceptional.
I have used Hairology products for 15 years and won't ever go back to any other!'


Phillipa from London says: 'Progress so far!!. The condition of my hair has definitely improved - easier to manage and more shiny. My hairdresser noticed before I told him I was using a new product. There is far more lift at the roots which means I can minimize blow drying - just a little at the ends. I don't know if that means there is more hair at root level?

The comb is brilliant - don't know how I ever managed without it.
It's made me realise just how harsh my other brushes and combs were on my hair.

I wouldn't expect to notice any increase in density at this stage, but so far so good.

Many thanks'

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Hairology - Hair Loss Products - Dry Scalp Treatments - Alopecia Treatments - Copyright All Rights Reserved. 0800 270 7683 or email: hair@hairology.co.uk